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MagicKitchen.com Nation-wide Delivery Information

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Delivery Information-

questions or comments, click here!Shipping rates are based on actual weight and distance the package is shipped.  Typically the shipping will start at $18 to $20.

All meals are shipped from our centrally located warehouse in Kansas City, KS and are contained in a reusable, recycleable Styrofoam container with dry ice.  With standard ground delivery services from FedEx/UPS, MagicKitchen.com can ship anywhere in the continental US within 3 business days.

For customers that would like to receive packages quicker than our standard service we can also use FedEx/UPS air delivery and Saturday delivery. Orders received prior to 3pm central time will typically ship the same day.  You may also select the exact date you want delivery to be received when you place the order in our web site shopping cart. Shipping rates are determined by the weight of the package, service selected and the distance traveled.
Delivery Frequently Asked Questionshttp://www.magickitchen.com/images/button_nutri_info_new.png

Delivery Date Calculator: When will my package arrive? Enter delivery zip code below.

Shipping Schedule

Ships on: Arrives on:
  3 Day Ground Delivery 2- day Air/Ground delivery 1 day Air/Ground delivery
Monday (ordered 1:30
PM Pacific - 4:30PM Eastern)
Thursday Wednesday Tuesday
Tuesday (ordered by1:30
pm Pacific - 4:30PM Eastern)
Friday Thursday Wednesday
Wednesday (ordered by1:30
pm Pacific - 4:30PM Eastern)
Residential Address- Saturday* / Business Address - you should schedule package to ship following Monday and arrive on following Thursday Friday Thursday
Thursday (ordered by1:30
pm Pacific - 4:30PM Eastern)
will ship following Monday and arrive on the following Thursday Saturday* / Business Address - you should schedule package to ship following Monday and arrive on following Thursday Friday
Friday (ordered by1:30
pm Pacific - 4:30PM Eastern)
will ship following Monday and arrive on the following Thursday will ship following Monday and arrive on the following Wednesday Residential Address- Saturday* / Business Address - you should schedule package to ship following Monday and arrive on following Thursday
Saturday - N/A N/A N/A N/A
Sunday - N/A N/A N/A N/A
*Note: Saturday delivery can be problematic for business addresses. 

Delivery Frequently Asked Questions

  1. I just received my MagicKitchen.com order, what do I do now? http://www.magickitchen.com/images/button_nutri_info_new.png
  2. I’m sending a gift; do they need to be home to receive the package? http://www.magickitchen.com/images/button_nutri_info_new.png
  3. Can I get my order delivered on Monday?http://www.magickitchen.com/images/button_nutri_info_new.png
  4. What time can I expect my order to be delivered?http://www.magickitchen.com/images/button_nutri_info_new.png
  5. What if I need my order delivered sooner?http://www.magickitchen.com/images/button_nutri_info_new.png
  6. Do you deliver to my area? Even Hawaii and Alaska?http://www.magickitchen.com/images/button_nutri_info_new.png
  7. Do you deliver outside the US?http://www.magickitchen.com/images/button_nutri_info_new.png
  8. What if I’m not home to receive my package?http://www.magickitchen.com/images/button_nutri_info_new.png
  9. Can I send a package to a college dorm, senior housing or apartment building?http://www.magickitchen.com/images/button_nutri_info_new.png
  10. I have a rural address; can I give directions to FedEx/UPS?http://www.magickitchen.com/images/button_nutri_info_new.png
  11. Can I get tracking information?http://www.magickitchen.com/images/button_nutri_info_new.png

 Answers:

I just received my MagicKitchen.com order, what do I do now?

Remove the Styrofoam lid and immediately move the contents of the box to your freezer. Please use gloves or other protective material to remove dry ice from container and dispose of it safely outside or in your sink until it has dissipated. Typically, most dry ice evaporates in shipment but should there be residual dry ice in the cooler upon receipt.

I’m sending a gift; do they need to be home to receive the package?

Please let gift recipients know to expect a perishable package and to open immediately to prevent the contents from spoiling. MagicKitchen.com cannot be responsible for damage to unclaimed gifts. Please advise us if the recipient will need help getting the cooler inside the home.

Can I get my order delivered on Monday?

To ensure meals arrive in good condition, we do not ship over weekends and deliveries cannot be made on Monday unless arranged with MagicKitchen.com and Next Day Air Service is used. To keep your food arriving fresh and frozen, all standard orders are shipped Monday through Friday to arrive up to Saturday.

What time can I expect my order to be delivered?

We cannot provide an exact delivery time though we find that most deliveries are made between 2:30PM and 7:00PM.

What if I need my order delivered sooner?

You have the option to use Air Delivery or Saturday Delivery for expedited shipping. You may choose the shipping method and date at checkout for orders placed online and over the phone. Otherwise, standard shipping and the next available delivery date will be selected for you.


Do you deliver to my area? Even Hawaii and Alaska?

Yes, we deliver nationwide! (Even to Alaska and Hawaii!)


Do you deliver outside the US?

Unfortunately, we cannot deliver outside of the US and we do not deliver to Canada or Puerto Rico.


What if I’m not home to receive my package?

You do not have to be home to receive the delivery. The courier will leave the package without a signature, in a secure area, as long as they feel that the package will be safe and in a secure area. All packages are shipped to the customer under 'shipper release.' This is the process that allows FedEx/UPS to leave your package at your doorstep without obtaining a signature from you.
If you would rather sign for your delivery please feel free to call MagicKitchen.com and let us know you intend to sign for your delivery. If you choose the 'Signature Required' option, MagicKitchen.com cannot be responsible for your foods freshness if you are not home at the time of delivery and FedEx/UPS must deliver your food the next business day.


Can I send a package to a college dorm, senior housing or apartment building?

Some buildings have specific policies about courier deliveries and UPS/FedEx must follow those policies whenever they make a delivery to that building. Ex. Student apartment buildings, senior facilities and apartment buildings may require all packages to be left at an office or may require a signature to avoid stolen or damaged packages. Please check with your building for their package delivery instructions.
*Office buildings may be problematic for Saturday deliveries.


I have a rural address; can I give directions to FedEx/UPS?

When you place your order, you may provide a short list of simple directions to assist FedEx/UPS. Turn left at gate, follow driveway, leave package at back door


Can I get tracking information?

You will receive a notification email that your order has shipped. Should you wish to track your order you may go to the bottom of your email receipt and view your order. Once on our website there is a direct link "Track My Order" which will provide the current status of the order via a direct link to the FedEx/UPS website.

 



Sympathy Gifts

MagicKitchen's meals make excellent sympathy gifts. Are you looking for after funeral meals? We'd like to suggest our Sympathy Meals Bundle.

Either just after the service or for when everyone is gone, these convenient and easy-to-prepare meals are ideal for after-funeral. Those who have recently lost a loved one appreciate the sympathy gift, and the meals are so easy for them to make. We send comfort food across the country for grieving families. Thanks you for considering us at this trying time.

sympathy gift

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