Privacy Policy
How we collect, use, and protect your personal information on the MagicKitchen.com website.
This Privacy Policy ("Policy") describes Magickitchen.com's ("MagicKitchen," "us," or "we") collection, use, and sharing practices for information provided by and collected about visitors to and users of (collectively, "you" or a "user") the magickitchen.com web site (the "Site").
By using or visiting the Site, you agree to the terms of this Policy. If you do not agree, you may not use or visit the Site. We reserve the right to change this Policy at any time and will note the effective date of the change above.
Information We Collect
Information We Automatically Collect
Cookies
When you visit the Site, we may place one or more cookies — a small text file containing a string of alphanumeric characters sent to your computer that uniquely identifies your browser. The cookie is a randomly generated number that temporarily resides on your computer.
The cookie itself does not actually identify a user, just the particular computer session that the user uses to access the Site. Unless you voluntarily identify yourself, we won't know who you are, even if we generate a cookie for your particular Site session. The only personal information a cookie can contain is information you supply.
We, and in some instances, our third-party service providers and partners ("Partners"), use cookies to help tailor the Site to your needs, deliver a better, more personalized service, and remember certain choices you have made so you do not have to re-enter them. We and our Partners may use cookies to track the pages on the Site visited by our users. We can build a better Site if we know which pages our users are visiting and how often. We and our Partners may use this information in an aggregate, non-personally identifiable form to measure the use of the Site and determine which products and services are most popular with Site visitors.
You can reset your Web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if cookies are disabled.
Log File Information
When you use the Site, our servers automatically record certain information your Web browser sends whenever you visit any website. These server logs may include information such as your Web request, Internet Protocol ("IP") address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Information You Expressly Provide
If you buy something from our store, we need specific information about you. To process your order and ship the products you selected, we need your first and last name, email address, and shipping and billing address. We also use your contact and order information to send you communications related to the processing of your order.
MagicKitchen Accounts
You can sign up for an account if you would like. We will remember your information so that when you decide to buy our products in the future, you do not have to provide all of your information over again — you just have to log in. Before registering your account, we will ask you to expressly provide your consent to this Policy. We also give you the ability to easily withdraw your consent and delete your account.
Partial Purchases
If you have started to purchase one or more of our products but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable receiving further emails of this kind, we will give you an opportunity to opt out.
Writing a Product Review
When you complete a purchase, we will email you to ask you to review the product you bought. This is entirely optional.
How We Use Your Information
We may use your email address or other personally identifiable information to contact you regarding your interest in our available products and to communicate with you regarding any requested information as disclosed within a form or registration. You will have the ability to opt out of such contacts by following the unsubscribe instructions at the bottom of the email. We may also use your email address or other personally identifiable information for non-marketing or administrative purposes (such as notifying you of Site changes or for customer service purposes).
In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit, when you browse our store. Cookies are used to collect this essential information. We capture this information to:
- Remember who you are after you log in so that you do not need to authenticate at each click
- Monitor if the Site is running with the high performance we are dedicated to providing
- Let you browse between products without having to start back from the home page at each click
- Remember if you put something in your shopping cart before you decide to checkout
- Control that your data is processed securely
We use both your personally identifiable information and certain non-personally-identifiable information (such as log file data) to improve the quality and design of the Site and for other system administrative purposes. We do not link log file information or IP addresses to personally identifiable information.
SMS Text Messaging
We may collect mobile phone numbers through the Site and other locations for the purpose of sending transactional and marketing messages via SMS. By providing your mobile number, you consent to receive text messages related to your shopping activity, including cart reminders and order and shipping updates. Marketing messages are only sent with your express consent. Messages may be sent from shortcode 48694.
You may opt out of receiving marketing text messages at any time by replying STOP or END or following the instructions in the message. If you opt out, we may send you one additional message confirming your opt-out.
We do not share SMS opt-in data or consent with any third parties.
Message and data rates may apply. Please consult your service agreement with your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data, or other charges incurred as a result of using the service.
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The service may not be available on all wireless carriers.
Disclosure of Your Information
We may provide personally identifiable information and non-personally-identifiable information to our contractors for the purpose of providing and maintaining our services or fulfilling your request or registration. We require our contractors to agree to use such information solely for the intended purpose and to use reasonable efforts to limit their use of such information and to use other appropriate confidentiality and security measures.
We may release personally identifiable information and/or non-personally-identifiable information:
- If required to do so by law
- In the good faith belief that release or disclosure is necessary to comply with state, federal, and international laws or respond to a court order, subpoena, or search warrant
- In connection with a proposed or actual business transaction involving MagicKitchen, such as a merger, acquisition, bankruptcy, or liquidation, in which cases all data collected from and about users will be considered an asset of MagicKitchen
- To enforce this Privacy Policy or other legal or proprietary rights of MagicKitchen
- In the good faith belief that release or disclosure is necessary to protect the safety, rights, or property of MagicKitchen, its employees, or others
WE DO NOT SELL YOUR INFORMATION TO ANY THIRD PARTY FOR ANY PURPOSE.
Security
When you submit sensitive information, that information is encrypted and protected by encryption software — Rapid SSL (Secured Socket Layer). We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. While on a secure page, the 'http' in your browser changes to 'https'.
All information gathered on the Site is stored within a MagicKitchen-controlled database accessible only to MagicKitchen and its specifically authorized contractors. However, as effective as any security measure implemented by MagicKitchen may be, no security system is impenetrable. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
Links to Other Sites
Our Site may include links to other websites ("Third Party Sites") whose privacy and other policies we do not control. You can tell where you are by checking the web address (URL) in the location bar on your browser.
Once you leave our Site, use of any information you provide is governed by the privacy and other policies of the operator of the Third Party Site(s) you are visiting. That policy may differ from ours. If you can't find the privacy policy or terms and conditions of use for a Third Party Site, you should contact the website directly for more information.
We are not responsible for the content, accuracy, or opinions expressed in Third Party Sites and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Inclusion of any link on this Site to a Third Party Site does not imply approval or endorsement of such site.
International Users
We collect and process user information in the United States. If you access the Site from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Site, which is governed by U.S. law and this Policy, you are transferring your personal information to the United States to be collected, processed, and maintained, and you consent to such uses.
We make no representations that content on this Site is appropriate or legally available for use in locations outside the United States. If you are accessing the Site from outside the United States, you are solely responsible for complying with all local laws.
Changes to This Policy
We may change our Policy from time to time. If we change this Policy in the future, we will post the changes to the Site. Your continued use of the Site after such posting constitutes your agreement to the revised Policy and any future revisions. Our use of information gathered while the current Policy is in effect will always be consistent with the current policy, even if we change that policy later.
Updating, Changing, or Deleting Your Information
If you want to access, update, or delete your personal information from our systems, please send an email to info@magickitchen.com. We will confirm your request promptly after receiving it, but there may be some lag time between the time you notify us and the time our systems are updated. Despite such delay, we will comply with your request in accordance with the law of your jurisdiction. We may reject a data deletion request as permitted by the laws in your jurisdiction or require verification to ensure your identity.
Note About Children
This Site is not intended for or directed to children under the age of 13. If we become aware that a person under the age of 13 has provided us with their personal information, we will immediately delete such information from our systems.
Contact Us
For questions or concerns about this Policy, or to make a request regarding your information, please reach us:
- Email: info@magickitchen.com
- Phone: 877-516-2442 (toll-free) | 816-492-3220 (international)
- Mail: MagicKitchen.com, 11310 West 80th Street, Lenexa, KS 66214-3307
- Hours: Monday – Friday, 8 am – 5 pm CT