Customer Service SMS Terms

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process will never be shared with third parties for marketing. They are used solely for customer service communications related to your account and orders.

2. Types of SMS Communications

If you have consented to receive text messages from MagicKitchen.com, you may receive messages related to:

• Order status updates and substitution notices
• Links to product pages referenced during a phone conversation
• Fulfillment updates specific to your order

3. Message Frequency

Customer service SMS communications are limited to a specific customer-initiated need or order fulfillment event. We do not send bulk marketing messages through this channel.

4. Potential Fees

Standard message and data rates may apply depending on your carrier's pricing plan. Fees may vary for domestic vs. international messages.

5. Opt-In Method

You may opt in to receive SMS messages from MagicKitchen.com by:

• Providing consent verbally during a phone conversation with our customer service team
• Providing a contact phone number when making a purchase

6. Opt-Out Method

Reply STOP to any SMS message you receive to unsubscribe at any time. You may also contact us directly to request removal from our messaging list.

7. Help

Reply HELP to any message, or contact us directly:

• Phone: 877-516-2442
• Email: info@magickitchen.com
• Hours: Monday – Friday, 8 am – 5 pm CT

8. Standard Messaging Disclosures

• Message and data rates may apply.
• Text STOP at any time to opt out.
• Text HELP for assistance, or visit our Privacy Policy and Terms of Use.
• Message frequency may vary.

9. Changes to These Terms

These Mobile Terms and Conditions are subject to change at any time without notice.