Return Policy

100% Satisfaction Guarantee

If for any reason you’re not completely satisfied with your MagicKitchen.com order, contact us within 30 days of receiving your shipment and we will reship your order or issue a full refund — your choice.

How to Initiate a Return or Reship

Contact Us Within 30 Days

Call 877-516-2442 or email info@magickitchen.com within 30 days of receiving your order. Please have your order number ready.

Tell Us What Happened

Let us know what issue you experienced — arrived thawed, didn’t enjoy a meal, wrong items received, or anything else. We want to understand and fix it.

We Make It Right

We’ll reship the affected items or process a refund, whichever you prefer. Refunds are issued to the original payment method within 5–7 business days.

Common Scenarios We Cover

Arrived thawed or damaged — We’ll reship or refund immediately.
Wrong items received — We’ll correct your order right away.
Not satisfied with the taste — We want you to love every meal. Contact us and we’ll make it right.
Missing items from order — We’ll ship the missing items at no charge.

Contact Customer Service

Phone

877-516-2442
Weekdays 8am–5pm CT | Saturday 9am–2pm CT

Email

info@magickitchen.com

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