Quick answers to our most common questions. Can’t find what you need? Contact us.
Ordering
We do not have contracts. You can order as often as you want. We do not sign you up for anything unless you specifically ask us to send follow-on orders. We have a $50 minimum for all orders.
PayPal payments must be completed online when that option is available at checkout; we cannot process PayPal over the phone. For help placing an order, call 1-877-516-2442. Never share your PayPal password with anyone.
Our full menu and pricing are on our website and can be viewed or printed from there. You can also order a free printed catalog.
Yes! Our a la carte menu is fully flexible. You can order exactly what you want — main courses, side dishes, soups, breads, and desserts — individually or in any combination.
Meal bundles are designed as convenient pre-set packages. Substitutions can be made by ordering items individually from our a la carte menu, or by calling customer service toll-free (1-877-516-2442) and we’ll make the changes for you. Pricing may vary depending on the substitutions.
Meal prices vary by menu and selection, with options around $10 per meal. Shipping is calculated separately.
If you receive a promo code by email or find one on our site, copy it down and enter it in the promo code box on the cart page before checking out.
Absolutely. Just enter the recipient’s address in the shipping fields at checkout. We ship to any continental US address — great for birthdays, get-well gifts, or supporting a loved one recovering at home.
Shipping & Delivery
All meals ship in a heavy-duty insulated box with dry ice or gel ice packs. The packaging is designed to keep food frozen for the entire transit period, even during summer months.
Orders placed Monday–Friday before 2pm CT typically ship the same or next business day. Delivery via FedEx takes 2–5 business days depending on your location.
No signature is required. The insulated packaging keeps your food frozen for several hours after delivery, so it’s safe to leave at your door.
We currently ship only to the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, or international addresses.
Yes! You’ll receive a FedEx tracking number by email once your order ships. You can track it directly at FedEx.com.
Packaging
Our insulated liners are made from recyclable materials. Dry ice should be allowed to evaporate in a ventilated area; do not put dry ice in the sink or trash. Ice packs can be refrozen and reused.
Place all meals directly in your freezer as soon as possible after delivery. Our meals can be kept frozen for several months. Follow the individual heating instructions on each package.
Each package includes simple heating instructions. Most meals can be prepared in a microwave or conventional oven straight from frozen in just minutes — no thawing required.
Nutrition & Diet
Yes. All MagicKitchen.com meals are reviewed by registered dietitians. We offer specialized menus for diabetic-friendly, renal, low-sodium, low-carb, heart-healthy, gluten-free, dairy-free, and vegetarian diets.
Nutritional information is listed on each individual product page. Look for the “Nutrition Facts” section on any meal page. You can also visit our Nutritional Info page.
Each meal displays icons for the special diets it meets (Diabetic-Friendly, Renal, Low Sodium, Gluten-Free, etc.). A meal only carries an icon if it has been reviewed and confirmed appropriate for that diet by our dietitian team.
General
MagicKitchen.com has been delivering chef-prepared frozen meals since 2005 — over 20 years of serving customers across the continental United States.
We stand behind every order with our 100% satisfaction guarantee. If you’re not happy with your meals for any reason, contact us within 30 days and we’ll make it right with a reship or refund. See our full Return Policy.
Some health insurance plans, Medicare Advantage plans, and Medicaid HCBS programs cover medically tailored meals. Visit our Insurance Meals page for details, or call us at 877-516-2442.
