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Ordering
We do not have contracts. “You can order as often as you want. We do not sign you up for anything, unless you specifically ask us to send follow on orders. We have a $50 minimum for all orders.”
Sure, use the Paypal section at checkout, or call our office toll-free at 1-877-516-2442, and we'll put your order through.
Our full menus and pricing are located on our website and may be viewed or printed there. You can also order a free catalog here.
Our products on our a la carte menu can be ordered in bundles that come with particular products enclosed. But for those that wish individual items, either main courses or side dishes, the a la carte menu is fully flexible and you order exactly what you want, including soups, breads and desserts.
The meal bundles are designed as quick to order packages for yourself, family or friends. Substitutions may be made on Meal Bundles by either ordering the items individually on the a la carte Menu or calling customer service toll free (1-877-516-2442) for us to make the changes you wish on your order. There may be changes in pricing depending on the changes required for your order.
The cost of a meal varies by which menu is selected and the items ordered. A meal can cost between $12.00 and $60.00 depending on what you order. That doesn't include the cost of shipping.
If you are given a promo code via email or by landing on a page on our site that contains one, copy the code down and when you get to the cart page, enter the code into the box labeled Gift Certificate or Promo Code, and press Apply.
A promo code can only be used once, you can't re-use it on a future order. Only one promotion code can be used per order.
When a code is labeled "Free Standard Delivery", it means that you get the FedEx GROUND shipping option for free, as long as your order fulfills the conditions of the promo. It won't cover Priority_Overnight or 2 DAY AIR delivery.
Shipping
If someone lives there-we deliver there. Delivery anywhere in the Continental US!
Our fulfillment is done from our Kansas City, KS location. We do not store product for retail sale at our office location.
We do our food storage and customer shipping from a centrally located warehouse in the Kansas City, KS. area. From this location we can ship anywhere in the country by FedEx Ground delivery services. This keeps our delivery costs as reasonable as possible to ship to all parts of the United States. MagicKitchen.com rates vary based on the distance shipped from our warehouse, service selected, and the weight of the products being shipped.
MagicKitchen.com only charges you, the customer, what we are charged by FedEx. You pay the net FedEx cost not FedEx list prices! To ensure that your order arrives in excellent condition. MagicKitchen.com (MKMeals) uses a special polystyrene, called EVRgreen, to make its coolers for shipping meals. This special resin is bio-degradable in landfills, while regular polystyrene coolers are not. MagicKitchen.com has always encouraged recycling of the coolers to minimize waste and this new option works well for customers that cannot get to a recycling site for recycling their coolers. For more information, please go to EVRgreen We also use dry ice as well as other packing materials. Given this method of delivery, the total cost of small orders will seem high given the inherit components of getting the meals to you in excellent condition.
When a package is delivered the receiver will receive an email advising the package is delivered.
For a detailed explanation on shipping please click here.
All the coolers and boxes are fully recyclable and we encourage everyone to recycle these items.
Currently we do not ship to Canada. Due to complex federal Agriculture Canada regulations we have not focused on expanding into Canada. We may at some point but no plans are in the works at this time.
We ship to all states in the continental US (Lower 48 states only).
Packaging
Our products can stay in the freezer for 6 months or more from when you get them but we suggest that they be eaten within 30 to 45 days to ensure you do not lose any flavor or food value from the product being in a frozen state.
All the coolers and boxes are biodegradable and recyclable and
we encourage everyone to recycle these items.
If your local area does not offer recycling
for styrofoam, you can find a recycling
location here:
www.homeforfoam.com
We do! MagicKitchen.com (MKMeals) uses a special polystyrene, called EVRgreen, to make its coolers for shipping meals. This special resin is bio-degradable in landfills, while regular polystyrene coolers are not. MagicKitchen.com has always encouraged recycling of the coolers to minimize waste and this new option works well for customers that cannot get to a recycling site for recycling their coolers. For more information, please go to EVRgreen"
Also, we suggest re-using the coolers with your local Meals On Wheels programs. The volunteers sometimes use the coolers to keep the meals frozen or hot, depending on the services offered through the local program - https://www.mealsonwheelsamerica.org/
Lastly, we sometimes put them in a high traffic location and put a free sign on them. People can always use a cooler.
MagicKitchen.com (MKMeals) uses a special polystyrene, called EVRgreen, to make its coolers for shipping meals. This special resin is bio-degradable in landfills, while regular polystyrene coolers are not. MagicKitchen.com has always encouraged recycling of the coolers to minimize waste and this new option works well for customers that cannot get to a recycling site for recycling their coolers. For more information, please go to EVRgreen
To dispose of dry ice, place it in a well-ventilated area or outside; the remainder of the ice will sublimate away. Never dispose of dry ice in a trash can, chemical waste container or other garbage/waste can.
Remembering never to touch dry ice with your bare hands, there are fun things you can do with the kids or grandkids: 5 Fun Dry Ice Experiments for Kids.
Nutrition
If you click directly on the item or the product name, it will give you the specific information that you are looking for. There will be the ingredients of the product and also the nutritional information for that product on a per serving basis.
Additionally, we have a special dairy-free page.
We provide all information about each item on the product pages. There is a detailed page for each item with ingredients, nutritional information, cooking instructions, reviews and large photos of the product. Please click on the picture of the product to get to the product detail page.
The nutritional information is on a per serving basis. About half of our products come individually packaged and the rest are 2 serving per container. In the case of 2 items per tray, the nutritional information is for one of two servings in the tray.
We do use restaurant quality product at all times and do try whenever possible to use organic fruits and vegetables, grain fed beef and hormone free chicken. The ingredients are all antibiotic free, hormone and pesticide free. Since our menu is a sustaining menu, at certain times of the year, some product is not readily available or is not at reasonable cost. In all cases we use top quality ingredients and never compromise with lesser quality products, ingredients or spices. Having healthy and nutritious meals is our intention at all times.
We sell low-sodium, but not salt-free,
meals. On our a la carte menu the low sodium
items are easily identified, as each has a
low-sodium icon. Low-sodium means less than
400mg per main course , side dish, soup or
dessert. However for a bundle meal or a
complete meal, less than 700mg. For the a la
carte menu we also have a special
low sodium page. We also have a full menu
of low sodium
complete meals
that are packaged in single servings. These
meals are part of our full line of
nutritionally balanced meals. This menu may
be found
here.
Yes, we have a
low carb section. Individual low-carb menu items are
marked
with a low carb icon, and may be found on
our
low carb page.
We have stayed away from a specific gluten-free designation due to potential serious cases where cross-contamination can cause serious concern. We do have a list of gluten and wheat-free products that you may use. Please be aware that they have not been lab-tested and confirmed as gluten-free.
Using the list of unsafe foods: http://www.celiac.com/articles/181/1/Safe-Gluten-Free-Food-List-Safe-Ingredients/Page1.html, we have put together a list of our menu items from our a la carte menu: Gluten-free menu. And these items from our Complete meals menu: Complete meals, gluten free
We do have many gluten free requirements from our customers and they are happy with these products.
MagicKitchen.com has a full menu of meals that are low sodium, diabetic friendly meals that are excellent for people looking for meals that fit a diabetic diet. These meals are strong on portion control, low sodium and carbohydrate controlled. The meals are simple to reheat in the oven or microwave and come as full meals with a main course and one or two side dishes. For the complete menu on these meals go to our Complete Meals.
We also have a lot of information about diabetic health.
Please see our information page for an explanation of the icons: click here.
General
Almost all of
our meals can be microwaved.
Everything except about 6 or 7 of our meals
can be re-heated in the microwave or oven. Any
items on the menu with the ready to cook icon
should be cooked in the oven. Some of the
items that require cooking in the oven are our
chicken pot pie, our u-bake-strudel and some
chicken dishes. We also have sous vide dishes
which need to be boiled in the bag on the
stovetop, and others which need to be reheated
on the stove. Look for this icon for
those:
An account will be set up for you automatically when your first order is placed. No need to set up an account ahead of time.
At this time we do not have a vegan menu.
We do not offer free samples of our food. However, when you place an order you can use any of our first time customer discounts.
All ingredients are sourced within the USA and all products are prepared 100% in the USA and made in either USDA and/or locally approved kitchens.
Yes, we have gift certificates available here, and we also have gift packages here. You may also like to check out our meal plans.
If you are buying a gift certificate as a
last minute gift, you can either send the
link in your order email to your recipient,
or print the certificate out from the same
link.
You can create a
group gift certificate by
calling our office at
1-877-516-2442. You can choose one of these options
when
buying a gift certificate:
I will send the Certificate myself. Don't
mail/email the recipient
Please email Gift Certificate to recipient
Please mail Gift Certificate in a gift card
to recipient
Please add to group Gift for: (add the group
certificate name here)
Our program is somewhat different in that our meals are hand prepared by professional chefs, then flash frozen and packaged for shipment to you. You will find our prices similar to those companies, but our meals are fully prepared and cooked and packaged for reheating either via stovetop, oven or microwave.
Since the packaging we use goes from the freezer to the oven and microwave and is also recyclable, there is less cooking as well as less clean up with our meals, which means less time and cost for cooking, clean up and washing of pots and pans. Also this means more time for you and/or with your family. Since MagicKitchen.com does not have storefronts, we try to provide hormone free meats and organic vegetables for the same prices. You could say we are the Amazon.com of the restaurant business!!!!
We take orders centrally for our toll free callers as well as for our online business. At this time we are not considering retail locations under our own brand but we do offer products under other company's labels on a retail basis.
We also have a lot of information about diabetic health.
On each product there will be a full set of
information on the product such as
ingredients, cooking instructions and
nutritional information. Here is a
nutritional panel with the servings per
container circled. This is where to find the
information.
If you are a senior or a person with a disability, you may be eligible to participate in Medicaid home food delivery. Learn more on our MKMeals website.
